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Originally published: July 26, 2016
Updated: October 14, 2020
Please go here to search for your product's lifecycle.
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Office 2019 is a one-time purchase that comes with classic apps like Word, Excel, and PowerPoint for PC or Mac, and does not include any of the services that come with an Microsoft 365 subscription.One-time purchases don’t have an upgrade option, which means if you plan to upgrade to the next major release, you'll have to buy it at full price.
On this page:
Windows - General
What is the Lifecycle Policy for Windows?
Windows 10 Semi-Annual Channel and Windows Server Semi-Annual Channel are governed by the Modern Policy. Other Windows products are governed by the Fixed Lifecycle Policy. Search for the product lifecycle for your specific Windows product and its corresponding Lifecycle Policy and end-of-support dates.
What is the difference between a Windows quality update and a Windows feature update?
A Windows quality update is an incremental update to Windows products that includes bug fixes and security issue resolutions but includes no new features.
A Windows feature update is an update that contains new features. A feature update also includes all previous quality updates, as applicable.
Go here for more information on these terms.
If I obtained Windows when I purchased a new device, who provides support?
If you have a valid Windows license, you are eligible for support from Microsoft, subject to the Microsoft Lifecycle Policy and the support terms and conditions that were in place at the time of purchase. If you acquired your Windows operating system through the Microsoft Volume Licensing program or from an Original Equipment Manufacturer (OEM), Microsoft offers access to a wealth of online self-help support content in addition to paid technical help offerings. If you acquired your Windows operating system through an OEM, you may also contact your OEM for more information about the support offerings for Windows operating systems from that OEM.
Can I use prior versions of Windows on a device running a newer version?
To use prior versions of Windows on devices currently running a newer version, it is possible for customers to obtain a license for downgrade rights. These downgrade rights will vary depending on whether the software was acquired via Volume Licensing, Original Equipment Manufacturer (OEM), or Full Packaged Product (FPP). To learn more about these rights, review the downgrade rights licensing brief. Prior versions of Windows, including Windows 8.1, have limited support when running on new processors and chipsets from manufacturers like Intel, AMD, NVidia, and Qualcomm. For more information, please see Microsoft Lifecycle Policy. A device may not be able to run prior versions of Windows if the device hardware is incompatible, lacks current drivers, or is otherwise outside of the original equipment manufacturer’s (OEM) support period.
When a Windows operating system (OS) reaches the end of its lifecycle or is no longer supported, does that mean new programs will not run on that OS?
Once a Microsoft operating system (OS) reaches the end of support, customers will no longer receive security updates. The OS may still work with programs and hardware after the sale or support of the operating system has been discontinued. However, the possibility increases that new programs and hardware will not be performant on an older OS. This frequently occurs because the manufacturers of new hardware and software make product-design decisions that take advantage of the increased functionality and features in newer operating systems. These manufacturers may decide to discontinue support of their products on older operating systems as appropriate.
Windows 10
What is the servicing timeline for a version (feature update) of Windows 10?
New versions of Windows 10 (also called feature updates) will be released twice a year for Windows 10 via the Semi-Annual Channel. Customers should always install the latest version before the current version reaches end of servicing to remain supported by Microsoft.
As of September 6, 2018, we have evolved our servicing timeline for customers who need more time to test and deploy Windows 10 feature updates. Supported versions will be serviced via monthly quality updates.
Edition | Servicing timeline | Servicing timeline |
Windows 10 Enterprise | 18 months from release date | 30 months from release date |
Windows 10 Pro | 18 months from release date | |
1Home edition does not support the deferral of feature updates and will therefore typically receive a new version of Windows 10 prior to the end-of-servicing date shown.
What are the requirements for servicing and updating Windows 10 Semi-Annual Channels?
To receive monthly quality updates, customers must be on a supported version of Windows 10. Go here for support dates.
Windows 10 quality updates are cumulative, with each update built upon the quality updates preceding it.
What are my installation options for Windows updates?
It is highly recommended that customers install the latest feature update to stay up to date with the latest security updates, as well as to continue receiving future feature updates, with less impact on IT processes and infrastructure.
To help reduce the burden on network bandwidth, Microsoft designed two different update types: Full and Express1.
If needed, customers may defer semi-annual Feature Updates via Settings > Windows Update > Advanced options or via an organization's device management policies.
On devices that do not defer the installation of feature updates, the subsequent Semi-Annual Channel version of Windows 10 may be automatically offered and installed prior to the end date. Update deferral is not available for all versions of Windows 102. Please see Windows as a Service (WaaS) for information on release channels and the Windows 10 release information page for additional update details.
Not all features in a feature update will be available on all devices. Similarly, a device may not be able to receive updates if the device hardware is incompatible, lacks current drivers, lacks sufficient storage space, or is otherwise outside the original equipment manufacturer’s (OEM) support period. For more information on compatibility, review the Windows 10 System Requirements as well as the Windows Processor Requirements.
Update availability may vary by country, region, network connectivity, mobile operator (e.g., for cellular-capable devices), or hardware capabilities (including, e.g., free disk space).
1As of April 9th, 2019 Delta Updates are no longer be available. To learn more, go here.
2Windows 10 Home does not support the deferral of feature updates and will therefore typically receive a new version of Windows 10 prior to the end-of-service date shown.
What happened to the End of Mainstream Support date for Windows 10 listings on the Lifecycle Product Search page?
In the Windows as a Service (WaaS) model, the concept of Mainstream Support does not apply to Semi-Annual Channels, as each Semi-Annual Channel will be serviced (receive monthly quality updates) for a limited time. Customers are required to move to a supported version (feature update) to continue to receive monthly quality updates with security and non-security fixes.
What are the requirements for servicing and updating the Windows 10 Long-Term Servicing Channel (LTSC)?
The Long-Term Servicing Channel (LTSC) is designed to be used only for specialized devices - for example, those that control medical equipment or automated teller machines (ATMs).
To receive monthly quality updates, customers must be on a supported version of Windows 10. Go here for support dates.
See Overview of Windows as a Service (WaaS) for more information on release channels and the Windows 10 release info page for additional update details.
Windows Server
What are the requirements for servicing and updating Windows Server 2016 (LTSC) and Windows Server (Semi-Annual Channel)?
To receive monthly quality updates, customers must be on a supported version of Windows Server. Go here for support dates.
Updates are cumulative, with each update built upon the updates that preceded it.
What is the Lifecycle Policy for Windows Server Update Services (WSUS)?
Previously a standalone product, Windows Server Update Services (WSUS) became a component of the Windows Server operating system beginning with Windows Server 2012. A component is defined as a set of files or features that are included with a Microsoft product, whether it is shipped with the product, included in a product service pack or update, or later made available as a web download for the product. As a component, WSUS follows the Lifecycle Policy for the product on which it is installed – Windows Server (the parent product).
Windows 8.1
What is the Lifecycle Policy for Windows 8.1?
Windows 8.1 reached the end of Mainstream Support on January 9, 2018, and will reach end of Extended Support on January 10, 2023. With the general availability of Windows 8.1, customers on Windows 8 had until January 12, 2016, to move to Windows 8.1 to remain supported.
Why were Windows 8 customers required to move to Windows 8.1 two years after the general availability?
Historically, Microsoft has taken a similar support approach related to service packs. When a Windows service pack is released, Microsoft provides customers 24 months of support for the prior service pack or original release. Unlike service packs that are typically a collection of fixes, Windows 8.1 has new features and enhancements, and was designed to give customers the ability to deploy this update similar to service packs. Therefore we are applying the service pack policy to Windows 8.1.
Windows 8.1 does not change any hardware requirements compared with Windows 8 and existing Windows Store apps will work with Windows 8.1. Business customers who had Software Assurance licensing received Windows 8.1 as a free update.
Windows Embedded
How does the end of support for Windows XP impact Windows Embedded products?
Windows Embedded products have their own distinct lifecycles, based on when the product was released and made generally available. It is important for businesses to understand the support implications for these products to ensure that systems remain up-to-date and secure. The following Windows Embedded products are based on Windows XP:
Office 2019 Co H Tr Win 7 Khong Duoc
Windows XP Professional for Embedded Systems. This product is identical to Windows XP, and Extended Support ended on April 8, 2014.
Windows XP Embedded Service Pack 3 (SP3). This is the original toolkit and componentized version of Windows XP. It was originally released in 2002, and Extended Support ended on January 12, 2016.
Windows Embedded for Point of Service SP3. This product is for use in point of sale devices. It's built from Windows XP Embedded. It was originally released in 2005, and Extended Support ended on April 12, 2016.
Windows Embedded Standard 2009. This product is an updated release of the toolkit and componentized version of Windows XP. It was originally released in 2008, and Extended Support ended on January 8, 2019.
Windows Embedded POSReady 2009. This product for point of sale devices reflects the updates available in Windows Embedded Standard 2009. It was originally released on 2009, and extended support ended on April 9, 2019.
Why does support for Windows XP Professional for Embedded Systems end with Windows XP?
Windows XP Professional for Embedded Systems is a specially licensed version of Windows XP Professional for industry devices, delivering the full features and functionality of Windows XP. Given this relationship, both operating systems followed the same release schedule and share the same timeline.
Why was Windows XP Embedded be supported for two years longer than Windows XP Professional for Embedded Systems?
Windows XP Embedded is a modular form of Windows XP, with additional functionality to support the needs of industry devices. It was released separately from Windows XP and provides a separate support lifecycle to address the unique needs of industry devices. Devices running Windows XP Embedded reached end of support in 2016.
What is the Lifecycle Policy for Windows Embedded 8.1 products?
Windows Embedded 8.1 falls under the same lifecycle policy as Windows Embedded 8 with support ending 7/11/2023. Customers have 24 months to move to Windows Embedded 8.1 to remain supported. This applies to Windows Embedded 8 Industry Enterprise and Industry Pro.
What is the difference in the Extended Support phase for Windows Embedded products versus regular Windows products?
The type of support provided in the Extended Support phase is consistent across all products. Critical security updates are made available for products until the published Extended Support end date. This allows businesses to ensure that they are up to date in protection against security attacks. For Embedded products, these updates will continue to be made available through the usual channels of MyOEM, Windows Embedded Developer Update (WEDU) and Microsoft OEM Online (MOO), as well as through Microsoft Update for the point of sale systems.
Windows Silicon Policy
What is the Windows policy for silicon support?
Windows products will be supported for security, reliability, and compatibility on the latest silicon available at the time of release. This includes previous silicon generations still in support by the Original Equipment Manufacturer (OEM).
What is the Windows Lifecycle policy for Intel's sixth generation of processors (also known as Skylake) released in late 2015?
Windows 7 and 8.1 Devices
Supported Skylake devices will receive applicable Windows security updates through the end of support. These systems should be upgraded to Windows 10 to continue receiving support after the period ends. Search here to see your product's end of support dates.
Windows Embedded 7, 8, and 8.1
Skylake devices running Windows Embedded 7, 8, and 8.1 will be supported according to the lifecycle support policy for those products. During this supported period, these systems should be upgraded to Windows 10 to continue receiving support after the period ends. There is no supported device list for Windows Embedded.
Windows Server
The Windows Server platform is supported on certified or logoed hardware as listed in the Windows Server Catalog. Today, you can browse the catalog and find hardware that meets or exceeds our minimum server hardware requirements and has been successfully certified for supported Windows Server products. For Windows Server, the policy consists of five years of mainstream support followed by five years of extended support. This lifecycle impacts the timeframe for which new devices and systems can be certified. We allow new systems to be submitted for certification up to the point when the OS transitions to extended support.
Where can I learn more?
To identify what generation of processor you have, see Intel's page on processor numbers. To see if your processor supports Windows 10, see Intel's Product Specification page. Go here to learn more about the latest processor requirements for all Windows products. To find your Windows product end of support date, search the Product Lifecycle site.
Windows RT
What is the Lifecycle Policy for Windows RT?
Office 2019 Co H Tr Win 7 Khong Loi
Microsoft will make software updates, including security updates, available for Windows RT. Search here for your specific product and its corresponding Lifecycle Policy.
What is the Lifecycle policy for Microsoft Office Home and Student 2013 RT, the version of Office available on Windows RT?
Microsoft Office Home and Student 2013 RT has the same lifecycle policy as Windows RT.
How long will Microsoft support device hardware that runs Windows RT?
Please refer to hardware warranties for more information. More details can be found in the Hardware FAQ.
Windows Mobile
What is the Lifecycle Policy for Windows Mobile?
Go here to learn about the Lifecycle Policy for Windows Mobile.
Change Log
October 2020 edits
UPDATED the Windows 8.1 section.
In many cases, you can install Office, Project, and Visio on the same computer. But, there are some combinations of Office, Project, and Visio that can't be installed together on the same computer.The two main things that determine whether Office, Project, and Visio can be installed together on the same computer are the version of the product and the installation technology used to install the product. What governs whether an installation scenario is supported are these two rules:
- You can't install two products together that have the same version but use different installation technologies.
- You can't install two products of different versions together if both products use Click-to-Run as the installation technology and those products have overlapping Office applications.
See the example installation scenarios section for several examples of installation scenarios that are supported and not supported, along with an explanation of why they are or aren't supported, based on the rules listed above.
Office releases and their version number
The following table shows Office releases that are currently supported by Microsoft, their associated version, and all the possible installation technology. The information listed in the table also applies to releases of Project and Visio. For example, the subscription version of the Project desktop app or Visio Professional 2016.
| Office release | Version | Installation technologies |
|---|---|---|
| Office 365 (and Microsoft 365) | 16.0 | Click-to-Run Microsoft Store |
| Office 2019 | 16.0 | Click-to-Run Microsoft Store |
| Office 2016 | 16.0 | Click-to-Run Windows Installer (MSI) Microsoft Store |
| Office 2013 | 15.0 | Click-to-Run Windows Installer (MSI) |
You can find this version information by going to Control Panel > Programs > Programs and Features. You can also find this version in the About dialog for the Office app. For example, open Word, and go to File > Account > About Word. On the top line of the About Microsoft Word dialog box, you will see the version number. For example, Microsoft Word 2019 MSO (16.0.10336.20044) 32-bit. For steps to find this version in different Office releases, see Find details for other versions of Office.
Note
- Office 365, Microsoft 365, Office 2019, and Office 2016 all have the same version: 16.0
- Office 2010, which is no longer supported, had a version of 14.0 and used Windows Installer (MSI) as the installation technology.
Installation technologies used by Office
There are different ways to purchase Office, Project, and Visio. For example, you can purchase them as part of an Office 365 (or Microsoft 365) plan, as a one-time purchase from a retail store, or through a volume licensing agreement. How you purchase them, along with which Office release you purchased – for example, Office 365 or Office 2016 – determines what installation technology is used to install Office.
The three installation technologies are:
- Click-to-Run
- Windows Installer (MSI)
- Microsoft Store
In newer releases of Office, you can go to File > Account in any Office app, such as Word, and the type of installation technology is listed under the Product Information section.
Another way to tell which installation technology was used to install Office is to File > Account in any Office app. Under the Product Information section, if you see an Update Options choice, Office was installed by using Click-to-Run. If you don't see an Update Options choice, and you don't see any mention of Microsoft Store, then Office was installed by using Windows Installer (MSI).
The Microsoft Store installation technology is only used when you purchase and install Office from the online Microsoft Store.
You can't rely on just the product name and release to determine the installation technology used by Office. For example, if you purchase Visio Standard 2016 from a retail store, it uses Click-to-Run. But, if you purchase Visio Standard 2016 through a volume licensing agreement, it uses Windows Installer (MSI).
Example installation scenarios
Here are some example installation scenarios, whether they're supported, and an explanation of why they are or aren't supported.
| Products to install | Supported? | Explanation |
|---|---|---|
| Microsoft 365 Apps Project Professional 2013 (volume licensed) | Yes | They use different installation technologies (Click-to-Run and MSI) and they are different versions (16.0 and 15.0) |
| Microsoft 365 Apps Access 2013 (retail purchase) | No | They both use Click-to-Run and they are different versions (16.0 and 15.0), but Microsoft 365 Apps already includes Access. |
| Microsoft 365 Apps Visio Professional 2013 (retail purchase) | Yes | They both use Click-to-Run, they are different versions (16.0 and 15.0), and there is no overlap in applications. |
| Office Professional Plus 2019 (volume licensed) Visio Professional 2016 (volume licensed) | No, but there is an alternative installation method available. | They use different installation technologies (Click-to-Run and MSI), but they are the same version (16.0). For more information about the alternative installation method that's available, see Use the Office Deployment Tool to install volume licensed versions of Project 2016 and Visio 2016. |
| Office Standard 2019 (volume licensed) Visio Standard 2013 (volume licensed) | Yes | They use different installation technologies (Click-to-Run and MSI) and they are different versions (16.0 and 15.0). |
| Microsoft 365 Apps Visio Professional 2016 (volume licensed) | No, but there is an alternative installation method available. | They use different installation technologies (Click-to-Run and MSI), but they are the same version (16.0). For more information about the alternative installation method that's available, see Use the Office Deployment Tool to install volume licensed versions of Project 2016 and Visio 2016. |
| Microsoft 365 Apps Project Professional 2019 (volume licensed) | Yes, but with a caveat. 1 | They both use Click-to-Run and are the same version (16.0). |
| Microsoft 365 Apps Visio Standard 2019 (retail) | Yes, but with a caveat. 1 | They both use Click-to-Run and are the same version (16.0). |
1 You must be using at least Version 1808 of Microsoft 365 Apps, because that's the earliest version that recognizes Office 2019 products, including Project and Visio. Version 1808 or later is available in Current Channel, Monthly Enterprise Channel, Semi-Annual Enterprise Channel (Preview), and Semi-Annual Enterprise Channel. For Microsoft 365 Apps release information, see Update history for Microsoft 365 Apps.
Additional information
- All installed products must be either the 32-bit version or the 64-bit version. For example, you can't install a 32-bit version of Visio on the same computer with a 64-bit version of Office.
- Even though a particular installation scenario is supported, it might not be recommended. For example, we don't recommend having two different versions of Office installed on the same computer, such as Office 2013 (MSI) and Office 2019 (Click-to-Run).
- Volume licensed versions of Office 2013 and Office 2016 use Windows Installer (MSI). Volume licensed versions of Office 2019 use Click-to-Run. The same is true for volume licensed versions of Project and Visio.
- For Office 365, Microsoft 365, and Office 2019 products, all products installed on the computer must be using the same update channel. For example, the volume licensed version of Office Professional Plus 2019 can only use the PerpetualVL2019 update channel. Therefore, it can't be installed on the same computer that has the subscription version of the Project desktop app using Semi-Annual Enterprise Channel or on the same computer that has the subscription version of the Visio desktop app using Current Channel.